Frequently Asked Questions
When will my order ship?
Most in-stock orders ship within 4–6 business days. During show season, major sales, or holidays, processing times may be slightly longer.
What is your return policy?
Unworn items with original tags may be returned within the 14 day return window for store credit or exchange. Items must be clean, unused, and in original condition.
Custom items, health and personal items, & gift cards are non-returnable and non-refundable.
How do I start a return or exchange?
Contact us with your order number and item details, and we’ll guide you through the process.
How do I choose the right size?
Sizing can vary by brand. We recommend checking the size chart on each product page. If you’re between sizes or unsure, contact us — we’re happy to help.
What is the turnaround time for custom orders?
Custom orders typically take 6–8 weeks after design approval and payment. Timing can vary based on product type, quantity, and season.
Can you help with the design and layout of custom team gear?
Absolutely. We can help you choose products, logo placement, thread colors, and overall layout to make sure your team gear looks clean and professional.